FAQs

How much is shipping?

You can check the estimated shipping fee by adding items to your cart, proceeding to checkout, and entering your email and shipping address. The shipping fee will automatically be updated and displayed on the checkout page.

HOW LONG WILL IT TAKE FOR THE BUYER TO RECEIVE THEIR ORDER?

The actual shipping time and delivery date may vary depending on the local postal service in your area. You can refer to the standard shipping time below:
- On average, orders usually ship after 1- 4 business days from the date the production started.
- US orders may arrive approximately 3-10 business days after being shipped.

Where do we ship?

Currently only ships within the United States. Worldwide shipping coming soon.

Clothes sizing?

Clothing is unisex sizing 

Returns and Refunds?

Currently, all sales are final. We Do NOT accept returns because all our items are made-to-order and handmade.

Please inspect your order upon receiving it, and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Please contact us at townsenvy@gmail.com if you have any questions or concerns.